Traditionally, bikes are sold in independent bike stores and in big box stores. Big box stores have prices that can't be beat, and bike stores generally have excellent knowledge and service.
Buying a bike online can put customers in the dark.
Photo by rawpixel on Unsplash
It is always best to be able to take a bike for a test ride before you buy it and unfortunately when buying a bike online you don't have that option. To try to balance the scales (and because we are confident that you will like our bikes) we offer a no questions asked 30 day return policy.
Consider it a test ride. If there's anything you don't like, just repackage the bike and tape on the return shipping label we include in every box. Assembly is where our US factory really comes into play. 99.9% of bikes in America come from overseas already in boxes and when they arrive here they require advanced assembly that is best preformed by a mechanic.
Our bikes with imported frames are shipped 95% assembled and our US Chromoly bikes are shipped 99% assembled in oversized packaging.
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